WDVA COVID-19 Updates
The State of Wisconsin, including the Wisconsin Department of Veterans Affairs (WDVA), continues to monitor the spread of COVID-19 in coordination with the Wisconsin Department of Health Services (DHS) and other local, state, and federal partners.
We encourage you to visit the USDVA website for the latest news from the VA Medical Centers, as well as Wisconsin.gov/COVID19 for information from Wisconsin state agencies. Country Veterans Service Officers are a good local point of contact for information and resources.
WDVA Program Status
The WDVA has implemented the following protocols in response to the COVID-19 pandemic. While many face-to-face and walk-in services have been suspended, all locations will continue to provide services online and via telephone.
Given the current status of COVID-19 and the recommendations of medical experts, the Centers for Disease Control and the Wisconsin Department of Health Services, these decisions are in the best interest of the health and safety of our veterans, visitors and staff. Thank you for your understanding and for joining us to help prevent the spread of disease.
As this is a rapidly evolving situation, we encourage you to check back frequently for additional information and updates. You can also follow us on Facebook and
Twitter.
Wisconsin Veterans Homes at Chippewa Falls, King, and Union Grove Central Office
- Not accepting walk-in visitors.
- We encourage you to visit the WDVA website at www.WisVets.com.
- WisVets.com has an online chat feature if you need to reach someone directly.
Claims Office
- Not accepting walk-in visitors or scheduling face-to-face appointments until further notice.
- We encourage use of the E-benefits system to submit claims and documentation to the USDVA.
- We are still open for phone inquiries at 414-902-5757.
Veterans Benefits Resource Center
- Not accepting walk-in visitors or scheduling face-to-face appointments until further notice.
- Reach a customer service rep by phone (1-800-WISVETS), email (WisVets@dva.wisconsin.gov), or through the online "Chat now" feature located in the bottom corner of www.WisVets.com.
- We encourage use of www.MyWisVets.com for learning about eligibility for our benefits.
Veterans Housing and Recovery Program
- No longer allowing visitors.
- Screening for symptoms of COVID-19.
Veterans Outreach and Recovery Program
- Face-to-face meetings will occur only when necessary.
- All other intakes and case management check-ins will occur by phone.
- Veterans in need should contact their local outreach and recovery coordinator.
Wisconsin Veterans Memorial Cemeteries
- Cemetery staff can be contacted by phone or email at:
Wisconsin Veterans Military Funeral Honors
- Coordination of Honors has resumed.
- If you delayed Honors due to Covid-19, you may now call the Honors office.
- Veterans may have one Honors ceremony and requests for multiple Honors services cannot be supported.
- The Military Funeral Honors Program has resumed requesting Veterans Service Organization (VSO) support for Honors at this time. However, VSO participation for rifle volleys is completely voluntary. Honors services that occur with military personnel support to fold/present the flag and sound Taps without rifle volleys due to lack of availability will not have the rifle volley scheduled separately at a later date.
- Contact the Military Funeral Honors Program office with any questions at 877-944-6667 or honors@dva.wisconsin.gov.
Wisconsin Veterans Museum