WDVA COVID-19 Updates
The State of Wisconsin, including the Wisconsin Department of Veterans Affairs (WDVA), continues to monitor the spread of COVID-19 in coordination with the Wisconsin Department of Health Services (DHS) and other local, state, and federal partners. You can access information from multiple state agencies at Wisconsin.gov/COVID19.
Effective March 25, 2020, Wisconsin is under a Safer at Home order to mitigate the spread of COVID-19. If you have a question about the order, it may be answered here.
WDVA Program Status
The WDVA has implemented the following temporary closures in response to the COVID-19 pandemic. While face-to-face and walk-in services have been suspended, all locations will continue to provide services online and via telephone.
Given the current status of COVID-19 and the recommendations of medical experts, the Centers for Disease Control and the Wisconsin Department of Health Services, these decisions are in the best interest of the health and safety of our veterans, visitors and staff. Thank you for your understanding and for joining us to help prevent the spread of disease.
As this is a rapidly evolving situation, we encourage you to check back frequently for additional information and updates. You can also follow us on Facebook and
Twitter.
Central Office
- Not accepting walk-in visitors.
- We encourage you to visit the WDVA website at www.WisVets.com. Our online chat feature is available and we are also still open for phone inquiries at 1-800-WIS-VETS.
Claims Office
- Not accepting walk-in visitors or scheduling face-to-face appointments until further notice.
- We encourage use of the E-benefits system to submit claims and documentation to the USDVA.
- We are still open for phone inquiries at 414-902-5757.
Veterans Benefits Resource Center
- Not accepting walk-in visitors or scheduling face-to-face appointments until further notice.
- The best way to reach a customer service rep is through the online "Chat now" feature located in the bottom corner of www.WisVets.com.
- We encourage use of www.MyWisVets.com for learning about eligibility for our benefits.
Veterans Housing and Recovery Program
- No longer allowing visitors.
- Screening for symptoms of COVID-19.
Veterans Outreach and Recovery Program
- Face-to-face meetings will occur only when necessary.
- All other intakes and case management check-ins will occur by phone.
- Veterans in need should contact their local outreach and recovery coordinator.
Wisconsin Veterans Homes at Chippewa Falls, King, and Union Grove
- Medically unnecessary visits have been suspended until further notice.
Some allowances may be made to allow for visits in compassionate cases. In these instances, family members will be screened before entering our facilities.
Staff and approved visitors will be subjected to temperature monitoring before entering the premises, until further notice.
Wisconsin Veterans Memorial Cemeteries
- Not accepting walk-ins or face-to-face meetings in the administrative buildings.
- Interments continue. We are working with families to schedule future memorial and/or celebration of life services.
- Pre-registration can be completed online at www.MyWisVets.com.
- Cemetery staff can be contacted by phone or email at:
Wisconsin Veterans Museum 